Patient Guide and FAQ

Insurance vs. hospital treatment When a sudden illness or accident occurs, the question of coverage is no longer theoretical. This is when the most important...

Why Choosing a Policy Matters Health policies can make it realistically easier to access a doctor, tests and treatment, but only if their...

Why you should know the most important questions Health insurance abroad is one of the most important parts of preparing for a trip. This includes both short...

How emergency health insurance works When pain, injury or sudden deterioration of health occurs, time is of the essence and...

When does a health policy cover medical transportation The question of whether a health policy covers the costs associated with a service such as medical transportation arises....

What does hospital treatment coverage mean Health insurance gives you a sense of security, but it is only when you are in the hospital that you see the importance of accurate...

When insurance won't cover treatment A denial of medical coverage can surprise you at the worst time: after a doctor's appointment, an examination or...

When is it worth filing an appeal A denial of a benefit or an underpayment after a loss can come as a surprise. Often, however, the insurer's decision is not the „last...

Health insurance for a child vs. a trip Taking a trip with a child is a joy, but also a greater risk of unforeseen situations: infections, injuries in the yard....

When the insurer's decision is denied A denial of benefits, an underpayment, or information that an event „does not fall within the scope of coverage” can...